Nespresso Vertuo Not Pumping or Dispensing Water

Nespresso Vertuo Not Pumping or Dispensing Water (Easy Fix)

The Nespresso Vertuo is an innovative single-serve coffee machine that allows users to make delicious espresso, lungo, and coffee beverages with just the push of a button. However, some consumers have recently encountered an issue with their Nespresso Vertuo machines – they’re not pumping or dispensing water. If you’re also facing this issue with your Nespresso Vertuo, It can be a frustrating experience but fear not. There are solutions to get your beloved machine back up and running.

In this article, I’ll explore why your Nespresso Vertuo may not be pumping water and provide expert advice on troubleshooting and fixing the issue. So, let’s dive in!

How To Fix Nespresso Vertuo Not Pumping Water

So, Like any other machine, Nespresso Vertuo can encounter problems, such as failing to pump or dispense water. The common causes of this problem include air bubbles stuck in the system, limescale buildup, a stuck rotating disk, and a faulty pump. Fear not, my troubleshooting tips will help you tackle these issues like a pro. Let’s get started!

Possible Air Bubble Stuck 

One common cause of your Nespresso Vertuo machine not pumping or dispensing water is an air bubble stuck in the system. This can happen if the machine has not been used for an extended period or if it was run without water in the tank. When this occurs, air bubbles may interfere with the water flow, causing the pump to make an unusually loud noise, and you may notice air bubbles in the water if any comes out.

For Original Nespresso machines, you can try running water (without a pod) through the machine to fix the issue. Unfortunately, you cannot run a water-only cycle with Vertuo machines because they require a pod with a barcode to be inserted to brew. However, you can try using a pod with the coffee grounds removed and rinsed out. Fill the water tank to the MAX line and press the button to start brewing. Repeat this process a few times until the water starts to come out.

Descale The Machine

Descaling is an essential process that helps to remove limescale buildup inside your Nespresso machine. Limescale is formed when the minerals found in water, such as calcium and magnesium, are heated and then deposited onto the surfaces inside the machine. If left unchecked, this buildup can clog the machine’s pipes and significantly reduce its performance.

If you notice that your Nespresso is brewing more slowly, producing less than a full cup, or not pumping water at all, it may be time to descale. Additionally, your coffee may not be as hot as it used to be, and the machine may not be piercing the foil on your capsules effectively.

To descale your Nespresso machine, you should use a special descaling solution kit, which is designed to be safe and effective for removing limescale buildup. Never use vinegar or any other acidic solution to descale your Nespresso, as this can damage the machine’s internal metal components.

Once you have your descaling solution, follow the instructions on the packaging carefully. It’s essential to use the correct amount of solution and run the cycle for the recommended time. If you’ve never descaled your machine before or if you have hard water, you may need to run the cycle twice.

If you’re unsure how to descale your particular Nespresso machine, you can refer to the manufacturer’s instructions.

Stuck Rotating Disk

If you have been using your Nespresso Vertuo for a while, you may notice that the rotating disk in the head that pierces the Nespresso capsule and where the water comes out is getting stuck or difficult to turn. This is often caused by a buildup of scale and old coffee residue.

To fix this issue, start by unplugging your machine and opening the handle. Take a small brush and apply some vinegar to it. Use the brush to scrub the rotating disk, ensuring you cover all areas thoroughly. Allow the vinegar to sit for a few minutes before rinsing it out with water. This should help to remove any buildup from the disk and make it easier to turn.

If you continue to have issues with the rotating disk getting stuck, you may need to contact Nespresso customer service.

Faulty Pump

If none of the above solutions work, it’s possible that the pump in your Nespresso Vertuo machine is faulty. This can be caused by a number of factors, including wear and tear, a clogged or damaged valve, or an electrical issue. If you suspect that your pump is faulty, it’s best to contact Nespresso customer service or a qualified repair technician to diagnose and fix the issue.


As with any machine, the Nespresso machine may encounter issues from time to time, such as not pumping or dispensing water. Users can resolve most of these issues independently by following the troubleshooting steps provided in this article. But, if the problem persists, it’s best to reach out to Nespresso customer service or a trusted repair technician.

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Ronald Miller

I've been using multimeters for over seven years now, and I've tinkered with almost every brand out there. You might even say I'm a bit of a multimeter expert, but let's not get too carried away with titles.